Corporate Responsibility overview 2018

Creating a
better tomorrow

We're working together to improve quality of life for those we serve and create positive change for individuals, communities and the environment through our ambitions outlined in Better Tomorrow 2025.

Our Better Tomorrow 2025 Commitments

As an employer

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Improve the Quality of Life of our employees.

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80% global employees engagement rate

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Ensure a diverse workforce and inclusive culture that reflects and enriches communities we serve.

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100% of our employees work for gender balanced management teams

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Foster a culture of environmental responsibility within our workforce and workspaces.

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100% of our employees are trained on sustainable practices

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As a service provider

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Provide and encourage our consumers to access healthy lifestyle choices.

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100% of our consumers are offered healthy lifestyle options everyday

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Promote local development, fair, inclusive and sustainable business practices.

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£200m of our business value will benefit SMEs

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Source responsibly, and provide management services that reduce carbon emissions.

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34% reduction of carbon emissions

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As a corporate citizen

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Fight hunger and malnutrition.

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575,000 UK and Ireland beneficiaries impacted by Stop Hunger activities

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Drive diversity and inclusion as a catalyst for societal change.

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Collaborating on initiatives that improve the quality of life of women

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Champion sustainable resource usage.

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Working towards the UN target of 50% food waste reduction*

*by 2030

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Our nine global Better Tomorrow 2025 commitments reflect our three roles. Each commitment relates to one of our three levels of impact. Our three impact areas are the Individual – safety, health and wellbeing, the Community – the places where we operate and the Environment - consideration for the resources we use to do business.

As an employer

As the world's 19th largest employer, we are responsible for our people's personal well-being and development, as well as contributing to the development of the communities where they work and live.

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As a service provider

As a service provider to clients with millions of consumers being served each day, we have a duty to understand and provide for their unique needs, as well as their long-term aspirations.

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As a corporate citizen

As a corporate citizen with a history of over 50 years, we have responsibility for conducting a business that brings positive impact to the world, drives progress and respects the resources on which our future depends.

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